Medical Office Receptionist

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare.

Schedule

Mon, Wed, Thu 8:00 am - 4:30 pm; Tue 9:30 am - 6:00 pm; Fri 7:00 am - 3:30 pm

Responsibilities

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
• Schedules appointments and enters appointment date and time into computerized scheduler; conducts reminder calls to all patients
• Greets and directs patients, salespeople, and visitors
• Registers patients by verifying that patient's record is up to date and accurate; makes appropriate changes in computer system and on patient's chart
• Coordinates referrals for patients through insurance and other physician offices or specialists
• Prepares all billings in computerized system for processing by finance
• Collects payment from patients and reconciles daily cash reports
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
• Identifies and solves problems in a timely manner; gathers and analyzes information skillfully, developing alternate solutions
• Exhibits exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things
• Conducts self with professionalism and in a tactful manner, treating others with respect and consideration
• Follows through on commitments
• Demonstrates strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
• Demonstrates ability to perform and maintain Annual Competencies
• Performs other duties as assigned

Requirements

• High school diploma/GED required
• One year certificate from college or technical school with concentration in front office support for medical settings preferred
• At least 3 years experience in a front desk/customer service related field required
• Experience in a medical office preferred

Benefits

• Employee discount at Bass Pro
• Medical, dental, vision, life, and disability insurance
• 401(k) program with company match
• Paid holidays and vacation time
• Company-sponsored wellness program
• Employee Assistance Program (EAP)
• Access to virtual primary care and virtual behavioral health at no cost for team members and their dependents

Additional benefits can be viewed here.