Medical Office Receptionist

Job Summary

The Medical Office Receptionist is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.

Benefits

• medical, dental, vision, AD&D, short and long-term disability, and life insurance
• 401k retirement savings with employer match
• paid parental leave, paid time off, holiday pay
• Employee Assistance Program

Duties/Responsibilities

• Operational Excellence
• General office duties, cleanliness, and appeal
• Communicate with peers, clinicians, and patients
• Patient Support
• Clinician Support

Required Skills/Abilities

• Ability to multitask and prioritize duties
• Strong communication skills, both written and verbal
• Proficient in using Computer Software Applications (Microsoft Office & EMRs)
• Comfortable handling sensitive and confidential Information (HIPAA)

Education And Experience

• High School or equivalent required
• Associates/bachelor’s degree, preferred
• 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred

Physical Requirements

• Sit, stand, bend, talk, and hear
• Frequently walk
• Lift and/or move objects up to 25 pounds

LifeStance Health Values

• Belonging: Cultivate a space where everyone can show up as their authentic self.
• Empathy: Seek out diverse perspectives and listen to learn without judgment.
• Courage: Be accountable for doing the right thing - even when it's hard - because it's worth it.
• One Team: Work together towards our shared purpose.