Medical Office Receptionist

Job Summary

The Medical Office Receptionist is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.

Benefits

• medical, dental, vision, AD&D, short and long-term disability, and life insurance
• 401k retirement savings with employer match
• paid parental leave
• paid time off
• holiday pay
• Employee Assistance Program

Duties/Responsibilities

• Operational Excellence
• General office duties, cleanliness, and appeal
• Communicate with peers, clinicians, and patients
• Patient Support
• Provide exceptional customer service
• Manage front desk responsibilities
• Support patients with requests
• Handle urgent requests
• Collect payments and resolve insurance issues
• Clinician Support
• Assist clinicians with administrative tasks
• Coordinate with clinicians
• Maintain schedules and audit appointments

Required Skills/Abilities

• Ability to multitask and prioritize duties
• Strong communication skills
• Proficient in computer software applications
• Comfortable handling sensitive and confidential information

Education And Experience

• High School or equivalent required
• Associates/bachelor’s degree, preferred
• 1+ years of experience in healthcare operations, customer service, or similar role

Physical Requirements

• Sit, stand, bend, talk, and hear
• Frequently walk
• Lift and/or move objects up to 25 pounds

Pay

$21.75 hourly, plus quarterly bonus/incentive potential

Schedule

Location: 46179 Westlake Dr #340, Sterling, VA 20165