Medical Office Receptionist- $500 Sign-On Bonus

About the role

The Practice Coordinator manages front office daily activities, ensuring quality customer service to in-person and remote patients and clinicians. Responsibilities include operational excellence, patient support, and clinician support.

Responsibilities

• Create a positive work environment and support in-office clinician and staff engagement activities.
• Conduct schedule prep process for all patients, ensuring all paperwork and documentation is complete.
• Communicate with peers, clinicians, and patients to support patient care and clinician satisfaction.
• Provide exceptional customer service, respond to patient needs, and manage potentially difficult situations.
• Manage front desk responsibilities, handle urgent requests, and assist with telehealth access and troubleshooting.
• Support clinicians with administrative tasks and coordinate schedules.

Requirements

• Ability to multitask and prioritize duties.
• Strong communication skills, both written and verbal.
• Proficient in using computer software applications (Microsoft Office & EMRs).
• Comfortable handling sensitive and confidential information (HIPAA).

Qualifications

• High school or equivalent required.
• Associates or bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role.

Skills

• Ability to multitask and prioritize duties.
• Strong communication skills.
• Proficiency in computer software applications.
• Comfortable handling sensitive and confidential information.

Benefits

• Medical, dental, vision, AD&D, short and long-term disability, and life insurance.
• 401k retirement savings with employer match.
• Paid parental leave, paid time off, holiday pay, and an Employee Assistance Program.

Pay

$21.00-$22.00 hourly with potential bonus.

Schedule

Location: 8730 Wilshire Boulevard, Suite 200, Beverly Hills, CA 90401.