Medical Office Manager/Practice Manager
Medi-Weightloss® · Billerica, MA · 4 wk ago
On-siteHealthcareFull-time
Responsibilities
- Inspire Team Leadership: Foster a positive and collaborative work environment by leading and supervising a dedicated team of administrative and clinical staff.
- Exceptional Patient Care: Ensure patients receive outstanding care and service throughout their transformative journey with Medi-Weightloss.
- Efficient Office Operations: Oversee daily office activities, including appointment scheduling, patient registration, and medical record management.
- Compliance Excellence: Ensure the clinic adheres to healthcare regulations, maintaining compliance with policies and procedures.
- Financial Management: Manage billing, accounts receivable, and other financial aspects of the clinic.
- Inventory Control: Monitor and manage clinic supplies and equipment efficiently.
- Quality Assurance: Implement quality assurance measures to uphold the highest standards of patient care.
- Insightful Reporting: Generate reports and analyze data to track clinic performance, identifying areas for improvement.
- Staff Training: Provide training and support to enhance the skills and knowledge of your team.
- Patient Engagement: Develop strategies to enhance patient engagement and satisfaction.
- Lead Conversion: Proactively engage with potential patients to convert leads into appointments, ensuring a seamless journey from inquiry to consultation.
- Community Outreach & Business Development: Build relationships within the community through networking, local events, physician outreach, and business partnerships to promote clinic services and drive patient growth.
Requirements
- Educational Background: Bachelor's degree in healthcare management, business administration, or a related field (preferred).
- Relevant Experience: Previous/recent experience in a medical office management role and business development.
- Leadership Skills: Strong leadership and team management skills.
- Regulatory Knowledge: Understanding of healthcare regulations and compliance requirements.
- Communication Excellence: Excellent communication and interpersonal skills.
- Tech Proficiency: Proficiency in office software and EMR systems.
- Organizational Skills: Exceptional organizational and problem-solving abilities.
- Language: Bilingual preferred (Spanish)
Benefits
- PTO
- 401K
- Bonus