Medical Office Front Desk
Pandya Medical Center · Alpharetta, GA · 2 days ago
AdministrativeFull-time
Key Responsibilities
- Greet patients at checkout in a friendly and professional manner
- Collect co-pays, deductibles, and outstanding balances
- Verify and update patient insurance and demographic information
- Schedule follow-up appointments, referrals, or diagnostic tests
- Provide patients with visit summaries and instructions
- Enter and update information in electronic health records (EHR) systems
- Handle billing questions and direct complex issues to billing specialists
- Process receipts and maintain accurate financial records
- Ensure compliance with privacy regulations (like HIPAA)
- Cook up with medical staff and front desk team to ensure smooth workflow
- Prepare paperwork for next day patients
- Assist Check In as needed
Skills and Qualifications required
- Minimum 1 year prior experience in a medical office
- Familiarity with EHR systems (Athena a plus)
- Basic understanding of medical billing and insurance processes
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Ability to multitask in a busy environment
- Positive spirit and team player
- Basic computer and data entry skills
Benefits
- Medical, Dental, Vision plans offered
- Aflac Supplemental plans
- 401k with 4% contribution by Pandya Medical Center
- PTO
- Holiday Pay