Medical Office Coordinator-Exeter Hospital-Sleep Lab

Why Join Us

Magnet®-recognized hospital known for nursing excellence and quality care
Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
Career growth and leadership development opportunities across Beth Israel Lahey Health
Free onsite parking
Strong sense of community and teamwork where your contributions are recognized
State-of-the-art facilities and advanced technology to support exceptional care
Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland

Major Responsibilities

• Utilizes superior customer service skills to perform daily front office administrative duties including greeting/check-in/check-out, scheduling patient appointments, answer/directing incoming telephone calls.
• Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices.
• Reviewing and distributing interoffice/external mail, ordering and maintaining supplies.
• Collection of payments and provides assistance to billing department to include accurate and timely entry of charges, accounts receivable entries.
• Participates in collection process.
• Knowledgeable of department specific software programs in order to perform acurate and timely date entry of patient information such as vaccines, test results, and surveillance.
• Creates and/or maintains filing system to include preparing charts, responding to requests for records, scanning of records into electronic medical record and retrieving files from storage.
• Provide assistance with providers scheduling at clinic location as well as off site locations.
• Generates and maintains reports using company specific software programs as well as excel.
• Provides other duties to enhance the overall operation of the organization.

Requirements

• High school graduate or equivalent
• 1 year experience
• 1-3 years experience in customer service environment