Medical Office Clerk

About the role

Spectrum Healthcare Resources has a potential need for a Medical Office Clerk at Navy Medical Centers in Naval Medical Center San Diego (NMCSD) and Naval Branch Health Clinics.

Requirements

• Minimum Qualifications for Certified Medical Assistant:
  • Education: High School Degree or GED equivalency.
  • Certification: None.
  • Typing: Fully qualified typist (computer keyboard) with a minimum of 50 WPM.
  • Medical Ethics: General medical ethics, telephone etiquette, and excellent communication and customer service skills.
  • English Language: Correct grammar, spelling, punctuation, capitalization, and format to prepare and edit written correspondence, reports, and transcribed material.
  • Office Administrative Skills: General office administrative and clerical skills to perform receptionist duties and answer telephones.
  • Equipment Usage: Ability to use standard office equipment, such as computers, typewriters, copiers, fax machines, telephone systems, and office automation systems.
  • Computer Skills: General knowledge of Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards; Accreditation Association for Ambulatory Health Care (AAAHC) for complete, prompt, and accurate health records.
  • Experience: At least six (6) months of experience in a medical office setting.

General Medical Office Clerk Duties

• Greets patients/visitors at a clinic front desk.
• Checks in patients for patient encounters.
• Answers main office phone line.
• Schedules medical appointments and determines patient eligibility for services as needed.
• Obtains documentation as requested by healthcare providers.
• Performs other administrative and clerical duties in support of medical care and operational support.
• Creates appointment schedules and templates in patient appointment computer system.
• Cleans up and resolves any delinquent or pending appointments in computer system.
• Provides customer service by telephone and/or in person.
• Aids patients and/or family members with contacting social services, chaplains, health benefits advisors, or patient administration/admission personnel.
• Creates preadmission charts and completes the process in the electronic reporting systems.
• Corrects admission errors.
• Prepares and files weekly and monthly reports based on input from logs and files.
• Operates facsimile machine and photocopies records.
• Enters doctor's orders for lab and x-ray tests as they apply to specific patients and retrieves lab data via medical information system.
• Makes copies of urgent lab data reports phoned in and forwards to the Staff Physician.
• Attends and participates in training and other meetings to maintain skills and upgrade information provided through collaboration.
• Performs administrative procedures related to follow-up and tracking.
• References laboratory orders, results, and reports on the Government computer systems and records.
• Communicates with referring laboratories or providers to solve problems.
• Accesesions patients into the laboratory rosters with accession numbers; updates status daily.

Work Environment/Physical Requirements

The work is primarily sedentary.

Benefits

Benefits include Healthcare, Dental, Vision, and 401k.

Pay

$20.00 - $23.00

Company Overview

Spectrum Healthcare Resources (SHR) was established in 1988 to deliver systems and processes designed to meet the unique needs of Military and VA Health Systems. SHR is a leading organization that provides physician and clinical staffing and management services to United States Military Treatment Facilities, VA clinics and other Federal Agencies through various contracting vehicles. A Joint Commission Health Care Staffing Services firm, SHR is the military staffing division of TeamHealth, a Nationwide organization that serves 850 civilian and military hospitals with a team of 9,600 affiliated health care professionals.

Location

Location: US-CA-San Diego

Recruiter Information

Recruiter: Full Name: First Last Alison Johnson
Direct phone number: 314-744-4199
Email: Alison_Johnson@spectrumhealth.com