MEDICAL OFFICE AST OH Women's Health

Responsibilities

• Rooms patients, obtains and documents chief complaint, vital signs, height, weight, and allergies.
• Records/reconciles medications including OTC drugs. Records smoking status.
• Identifies barriers to medication adherence and barriers to meeting treatment goals.
• Aids provider (MD, PA, and NP) with procedures and examinations.
• Ensures appropriate documents are signed by all parties.
• Attends to needs of patients and visitors.
• Reassures patients and answers questions as necessary.
• Provides patient education and self-management tools.
• Provides information to patients on medications and collaborates with patient for treatment goals.
• Performs treatments and procedures as directed, which are within the individual’s scope and training including EKG, POC testing, phlebotomy, tympanometry, etc.
• Assures patients are seen in an orderly and fair manner, and that delays and waiting times are communicated to other members of the team.
• Performs pre-visit planning.
• Maintains medical record including ensuring all related reports, labs and information is filed/scanned and available in patients’ medical records prior to their appointment.
• For assigned patient panel, assists with coordinating care by tracking overdue labs and imaging, flags abnormal results to the attention of the MD, notifies patients of normal and abnormal test results, under the direction of the physician.
• For assigned patient panel, identifies patients with ED or Hospital admission, obtains discharge summary and contacts patients for follow up care.
• Assists with routine equipment checks and stocks supplies in all exam and treatment rooms.
• Places orders as necessary from Central Supply and Pharmacy.
• Participates in routine exam room cleaning.
• Facilitates and executes physician orders in conjunction with patient needs and insurance requirements, scheduling exams and tests as appropriate and preparing necessary prescriptions and/or instructions for use by other allied health professionals in a timely manner.
• Answers telephones and transfers sick calls or requests for prescription refills to the nurse assigned to the patient’s team or to the Telephone Nurse, as the situation warrants.
• Cohorts and schedules referrals/surgeries with other physician specialists as well as Imaging, labs and other medical tests. Ensures appropriate follow-up is arranged for patients. Assists with monitoring referral return information.
• Prepares and sends referrals with CCD and asks patients about self referrals.
• When necessary, performs administrative duties and discusses insurance claims with insurance companies in an effort pre-certify and/or meet pre-authorization restrictions.
• In the event of an anaphylactic reaction or Code Blue, is able to assist provider (MD, PA, or NP) with resuscitation and CPR if needed.
• Ensures Code procedure is followed and documented appropriately.
• Communicates effectively throughout the day with other Team members to ensure smooth workflow and to coordinate activities so patient needs are met.

Qualifications

• Education: High School Diploma or equivalent (Required)
• Certifications: Certified Medical Assistant (Preferred)
• Experience: Medical Office: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)