Medical Office Associate II, Full Time, Days, AMG Hematology/Oncology, Sparta, NJ

About the Role

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing.

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Contacts patients regarding appointments and answers billing questions.
• Assists patients with rescheduling appointments and other scheduling issues.
• Performs other related duties as assigned.
• Works with the highest confidentiality and abides by HIPAA compliance.

Requirements

• High School Diploma or equivalent (required).
• Associate’s degree in Medical Office Management, Business, or related field (preferred).
• Proficiency with Microsoft Office suite.
• Excellent verbal and written communication skills.
• Customer- and employee-focused with demonstrated ability to multitask.

Qualifications

• 3+ years of experience in a medical office environment or relevant area.
• 2+ years of administrative experience.
• 2+ years of experience in data coordination.

About Us

Atlantic Medical Group is a physician-led and physician-governed organization that delivers high-quality health care at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners, and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania.

Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation, and continuous learning. Our integrated network offers seamless access to Atlantic Health's entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health, several of our practices offer urgent care and walk-in services. In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics. We make health decisions easier for patients with enhanced access to referrals.

Benefits

• Medical, Dental, Vision, and Prescription Coverage (22.5+ hours per week for full-time and part-time team members).
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement).
• 403(b) Retirement Plan: Employer match, additional non-elective contribution.
• PTO & Paid Sick Leave.
• Tuition Assistance, Advancement & Academic Advising.
• Parental, Adoption, and Surrogacy Leave.
• Backup and On-Site Childcare.
• Well-Being Rewards.
• Employee Assistance Program (EAP).
• Fertility Benefits and Healthy Pregnancy Program.
• Flexible Spending & Commuter Accounts.
• Pet, Home & Auto, Identity Theft, and Legal Insurance.