Medical Office Assistant

Responsibilities

• Greet and verify patient information in the NextGen system.
• Collect and post co-pay and self-pay balances.
• Generate lab/procedure orders, pharmacy provider, and obtain complete medical history.
• Verify and update FSC and demographic information.
• Perform automated appointment scheduling.
• Maintain patients’ medical charts in paper and electronic formats.
• Accurately scan and index electronic records.
• Complete charge entry process and resolve registration and charge entry edits.
• Complete payment posting process using NextGen PM system.
• Generate no-show and missed appointment letters, dictate, sort, and distribute mail and faxes.
• Source translation services.
• Check out patients by scheduling return appointments and completing encounter forms.
• Answer, screen, and direct incoming calls, and answer basic patient-related questions.
• Comply with Billing and HIPAA regulations.

Requirements

• High School diploma or equivalent.
• 1-2 years of work experience in a medical office setting.
• Experience using medical billing system preferred.