Medical Office Assistant

About the role

Department: Physical Therapy
Employment Type: Per Diem (PD/PRN)
Location: Providence Medical Center – Kansas City, KS
Shifts Available: Variable
Hours: Variable

Responsibilities

• Efficiently complete patient registration and admission processes in compliance with organization policies.
• Gather, verify, and record patient demographic and insurance information with precision.
• Verify insurance coverage and obtain necessary authorizations
• Communicate with insurance companies to confirm patient benefits and coverage limitations.
• Discuss payment plans, co-pays, and out-of-pocket expenses with patients.
• Provide cost estimates for outpatient services and address any billing inquiries.
• Deliver friendly, professional service, attending to patients' needs promptly.
• Handle patient inquiries and resolve issues efficiently.
• Work closely with clinical staff to support patient care activities.
• Coordinate with billing and financial departments to resolve account discrepancies.

Qualifications

• Previous hospital experience as an admissions representative preferred
• Knowledge of medical terminology preferred
• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience required
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

Schedule

Shifts Available: Variable
Hours: Variable
Employment Type: Per Diem (PD/PRN)