Medical Office Assistant

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

About the role

This position ensures constant and efficient operations of the physician medical office. Duties include creating patient profiles in the computer system, charge entry, and providing administrative coverage at the front desk of the clinic.

Responsibilities

• Monitor the clinic appointment line, including scheduling appointments for clients from outside medical, hospital, and correction systems
• Answer multiline telephones
• Take payments from clients for clinical services
• Complete client registration and documentation
• Schedule interpreters for clients
• Coordinate and participate in daily clinic preparation, patient identification, check-in/out, charge posting, and cash management
• Handle patient appointment scheduling
• Provide customer service and manage message distribution
• Perform ancillary scheduling and preparation
• Manage referrals
• Perform other job-related duties as assigned

Requirements

• High school diploma or equivalency (GED) plus one of the following:
  • One year of patient care experience in a health care facility
  • Certified Nursing Assistant (CNA)
  • Successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training
  • EMT or Paramedic certification
  • Bachelor’s degree
• Ability to interpret and apply financial procedures and regulations preferred
• Previous experience with hospital information systems or word processing preferred

Physical Requirements

• Ability to perform job functions while standing (Frequent)
• Ability to perform job functions while sitting (Frequent)
• Ability to perform job functions while walking (Frequent)
• Ability to climb stairs (Infrequent)
• Ability to work indoors (Continuous)
• Ability to work from elevated areas (Frequent)
• Ability to work in confined/cramped spaces (Infrequent)
• Ability to perform job functions from kneeling positions (Infrequent)
• Ability to bend at the waist (Frequent)
• Ability to squat and perform job functions (Infrequent)
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders (Frequent)
• Ability to reach in all directions (Frequent)
• Good finger dexterity (Continuous)
• Ability to fully use both legs (Continuous)
• Ability to fully use both hands/arms (Continuous)
• Ability to lift and carry 15 lbs. unassisted (Infrequent)
• Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted (Infrequent)
• Ability to lift from 36 inches to overhead 15 lbs. (Infrequent)
• Ability to maintain 20/40 vision, corrected, in one eye or with both eyes (Continuous)
• Ability to see and recognize objects close at hand or at a distance (Continuous)
• Ability to match or discriminate between colors (Continuous)
• Ability to determine distance/relationship between objects; depth perception (Continuous) (Selected Positions)
• Ability to maintain hearing acuity, with correction (Continuous)
• Ability to perform gross motor functions with frequent fine motor movements (Continuous)
• Ability to work in a latex-safe environment (Continuous)
• Ability to maintain tactile sensory functions (Frequent)
• Ability to maintain good olfactory sensory function (Frequent) (Selected Positions)
• Ability to be qualified physically for respirator use, initially and as required (Continuous) (Selected Positions)

Benefits

• Health, dental, vision, and life insurance
• Employer-sponsored retirement plan
• Paid time off and extended sick leave
• Paid parental leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual merit increase
• Wellbeing resources
• Tuition reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

Pay

Hourly pay grade: Health-20

Schedule

Scheduled weekly hours: 40