Medical Office Assistant

Location: 1115 Dow Street, Suite B, Murfreesboro, TN | Full-Time | Travel Required

About The Role

We are seeking a reliable and motivated Medical Office Assistant to join our healthcare team. In this role, you will be responsible for managing both patient check-in and check-out processes, supporting front desk operations, and providing leadership support to the front office team. This is an excellent opportunity for someone with a strong administrative background in healthcare and a passion for patient service and team leadership.

Responsibilities

• Greet and assist patients and visitors, identifying and addressing their needs.
• Answer phone calls and direct inquiries appropriately.
• Enter and verify patient demographic and insurance information in the EMR system.
• Check for necessary referrals and ensure all forms are completed and signed.
• Assemble patient charts and prepare for appointments.
• Schedule appointments, procedures, x-rays, and tests as requested.
• Collect co-pays, deductibles, and outstanding balances.
• Confirm appointments scheduled for the next business day.
• Manage and update patient records in accordance with HIPAA guidelines.
• Maintain an organized and professional front desk and reception area.
• Travel to other clinic sites as needed – reliable transportation and a valid driver’s license are required.

Requirements

• High School Diploma or equivalent required.
• Prior experience in a medical office or front desk setting preferred.
• Knowledge of medical terminology is a plus.
• Basic Life Support (BLS) certification required.
• Strong organizational, communication, and leadership skills.
• Ability to multitask and maintain professionalism in a fast-paced environment.
• Must have reliable transportation and be able to travel between clinic sites.

Benefits

• Excellent paid time off for a healthy work/life balance.
• Generous 401(k) plan with employer match.
• Education reimbursement opportunities with generous annual support based on employment status.
• Internal growth opportunities with training and development support.
• Competitive health and supplemental benefits, including FSA and HSA options.
• Referral bonus for recommending successful candidates.

Why Join Us?

• Be part of a patient-focused, collaborative healthcare team.
• Opportunity to grow into a leadership role within the clinic.
• Make a meaningful impact on patient care and team development.