Medical Office Assistant

Responsibilities

• Welcome patients with a friendly, upbeat attitude and help create a positive first impression
• Answer phones, schedule appointments, and keep the daily flow running smoothly
• Verify insurance, collect payments, and handle front office coordination
• Keep patient records accurate and maintain strict confidentiality (HIPAA compliance)
• Support providers and team members with day-to-day operations
• Auxiliary support for TMS treatments, including setting up patients and providing support during sessions
• Assist with monitoring and caring for patients receiving Spravato treatment under supervision
• Ensure patients feel comfortable, safe, and cared for throughout their visit
• Keep the office organized, clean, and running efficiently
• Jump in wherever needed—this is a team that helps each other out

Qualifications

• A positive, can-do attitude and strong work ethic
• Excellent communication and people skills
• Ability to multitask and stay organized in a busy environment
• Comfortable working in a mental health setting
• Basic computer skills and familiarity with EMR systems (or willingness to learn)
• Reliable, detail-oriented, and team-focused

About Better Balance Psychiatry, PLLC

Our goal is to provide the best comprehensive mental health care in Southern Utah. From board-certified licensed psychiatrists using the latest science and research-based medicine, compassionate counseling, state-of-the-art TMS treatments, and everything in between for a better-balanced life.