Medical Office Assistant
About the role
Join our growing healthcare team as a Medical Office Assistant and become the welcoming voice and friendly face that helps patients feel cared for from their very first interaction. Whether you're answering calls, coordinating appointments, or supporting providers behind the scenes, you'll play a vital role in delivering exceptional patient experiences every day.
What You'll Do
- Answer incoming calls with professionalism and warmth, connecting patients with the right resources.
- Schedule, coordinate, and confirm patient appointments while ensuring provider schedules are optimized.
- Maintain accurate patient records through timely and detailed data entry.
- Deliver exceptional customer service by assisting patients with questions and concerns.
- Support clinical and administrative staff with day-to-day office operations.
- Collaborate with colleagues to create a seamless and positive patient experience.
- Follow office policies and confidentiality standards while contributing to an efficient healthcare environment.
Required Skills
- Strong phone etiquette and communication skills
- Experience scheduling appointments and managing calendars
- Accurate and detail-oriented data entry abilities
- Passion for providing exceptional customer service
- Ability to multitask in a busy office setting
- Team-oriented mindset with a positive attitude
Bonus Qualifications
- Previous experience in a medical office or healthcare setting
- Familiarity with patient-facing administrative processes
- Knowledge of general office procedures and healthcare workflows
Work Environment
You'll work in a professional, patient-centered medical office where teamwork, compassion, and excellence are valued every day. Openings are available within our Cardiology and Obstetrics departments, providing opportunities to support patients through important stages of their healthcare journey. Our team is committed to creating a welcoming environment for both patients and employees, where your contributions are recognized and your growth is encouraged.
Job Type & Location
This is a Contract to Hire position based out of Greenwich, CT.
Pay And Benefits
- The pay range for this position is $20.00 - $23.00/hr.
- Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.