Medical Office Assistant Administrative - UNC Urgent Care at Flowers

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures.
• Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions.
• Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures.
• Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors.
• Exhibits effective communication skills and team work.

Requirements

• High school diploma or general education degree (GED) required.
• No licensure or certification required.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Qualifications

• Education Requirements: High school diploma or general education degree (GED) required.
• Licensure/Certification Requirements: No licensure or certification required.
• Professional Experience Requirements: Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Other Information

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