MEDICAL LAB TECHNICIAN / MEDICAL TECHNOLOGIST

Duties/Responsibilities

• Uses only approved abbreviations.
• Understands patient safety goals & actions taken.
• Uses 2 patient identifiers before giving treatments, demonstrates process.
• Always introduces self to patient & explains procedure thoroughly to assure patient comfort & compliance.
• Always verifies correct patient by appropriate identification process before beginning procedure.
• Competently performs all routine phlebotomy procedures.
• Observes patient & puncture site carefully during procedure for adverse reactions.
• Calls for additional support if needed.
• Knows proper collection tubes & containers for routine testing.
• Ability to collect, research and process esoteric lab testing (i.e. 24-hour specimens, chromosomes, reference testing, etc.).
• Sends out bone marrow, flow cytometry, cytology, chromosome analysis & pathology specimens following proper procedure.
• Sends out reference lab specimens following proper procedure.
• Performs accurate & appropriate testing of specimens received in the laboratory, according to laboratory protocol & procedure.
• Investigates & documents problems with unacceptable specimens.
• Verifies accuracy of results before reporting them.
• Verifies results in a timely manner.
• Reports results for stat, abnormal, critical values & other categories of special requests as defined by lab policy.
• Reviews reported results in department daily.
• Accurately analyzes & evaluates QC results obtained before accepting & reporting patient test results.
• Begins to troubleshoot out of range QC & notifies section leader of unresolved issues.
• Calls the technical support hotline to troubleshoot out of range QC.
• Documents steps taken in troubleshooting process.
• Labels QC & reagents with date opened & expiration.
• Performs maintenance according to each analyzer’s schedules & procedures.
• Documents performance of maintenance for the analyzer.
• Performs & documents calibration of instrumentation for new lot numbers of reagents & expired calibrations.
• Organizes workload for maximum efficiency in order to complete tests being performed.
• Handles conflict situations appropriately.
• Maintains work area and equipment in the condition required by department standards.
• Performs daily cleaning of work area.
• Maintains appropriate supplies for work being performed and ensures supplies are sufficient for ongoing testing.

Required Skills/Abilities

• Strong lab science skills.
• Strong customer service skills.
• Able to operate lab & basic office equipment.