Jobs · Information Technology · Arkansas

Medical Interpreter Spanish Speaking

Circle of Life · Springdale, AR · 1 wk ago
Information TechnologyFull-time

Responsibilities

  • Provide interpretation and translation services to Circle of Life patients, families, and staff.
  • Serve as a resource to patients, families, and staff, connecting Limited English Proficient patients and families with appropriate resources.
  • Provide Spanish interpretation, as well as interpretation in any other spoken or signed languages, if applicable.
  • Deliver thorough, timely, and accurate face-to-face and phone interpreting for patients, families, faculty, and staff.
  • Provide written language translation to assist with health education materials such as videos, brochures, etc.
  • Translate physician’s correspondence with patients and vice versa.
  • Establish and maintain quality service and positive interactions with patients, families, faculty, and staff.
  • Explain Circle of Life health resources, office protocols, and limitations to patients, families, and staff.
  • Assist with patient follow-up as necessary.
  • Coordinate foreign language and sign language interpreter services.
  • Maintain and update interpreter compliance information in the database according to UWHC guidelines.
  • Provide interpreting services at community events and speaking engagements.
  • Provide input to committees, task forces, or groups regarding communication needs.
  • Collaborate with Circle of Life affiliates to develop and sustain DEI (Diversity, Equity, and Inclusion) efforts.
  • Assist in developing written materials for Spanish-speaking patients and families.
  • Demonstrate compassion, empathy, and patience when interacting with patients, families, co-workers, and the public.
  • Represent Circle of Life positively in the community.
  • Demonstrate flexibility, versatility, and a positive attitude in integrating additional duties.
  • Perform other duties as assigned.

Requirements

  • Fluency in English and at least one foreign language (oral and written) at a Superior level.
  • High level of customer service and a positive approach.
  • Five years of experience as a medical interpreter, with a strong medical vocabulary.

Schedule

Monday through Friday, 8:00 AM to 4:30 PM. May be asked to provide support after hours and/or on weekends.

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