Medical Imaging Field Engineer - MR/CT - Knoxville, TN

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About the role

This position is well suited to an ambitious professional looking for the next step in their career. As a Medical Imaging Field Engineer 2, you will service imaging equipment in the Knoxville, TN area. The engineer level is based on prior experience.

Responsibilities

• Install, troubleshoot, repair, and perform preventative maintenance on all Siemens Healthcare Medical Solution instrumentation at customer sites with minimal supervision.
• Deliver timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• Manage financial performance within your territory, meeting or exceeding budget for revenue generation, expense control, and inventory management.
• Manage company assets, including a company car, cell phone, computer, tools, and inventory parts.
• Establish and maintain proper business relationships with customers and peers, as well as perform necessary administrative duties accurately.

Requirements

• Minimum high school diploma; technical Associate Degree or equivalent preferred.
• 3+ years of experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
• Valid driver’s license, ability to drive independently day and night, and a good driving record required. This role is governed by our Fleet Safety Policy; applicants may not have any prior DUI/DWI convictions or pending charges, or other serious moving violations (unless prohibited by state/local law).
• Proficiency in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
• Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
• Strong competency in instrument systems technology, including mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic, and pneumatic systems.
• Excellent judgment in customer relations and in managing company resources.

Skills

• Knowledge and experience performing service, preventative maintenance, and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
• Strong customer service and communication skills.
• General understanding of the principles of electricity, power supplies, and grounding.

Physical Requirements

• Lifting 50 lbs (floor to above waist/head).
• Walking, ladder/stepstool climbing, bending, twisting, sitting, squatting, standing, and high-reach work.
• Fine grasping manipulation, good vision, and ability to work alone.

Schedule

After onboarding and training, the shift for this role is Monday through Friday, 10:00 AM – 7:00 PM.

Pay

The base pay range for this position is $58,240 - $80,080. Factors affecting starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission-eligible position, commission eligibility will be in accordance with the Company’s plan and based on individual and/or company performance.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time

We are a team of more than 72,000 highly dedicated Healthineers in over 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they face. Our portfolio is crucial for clinical decision-making and treatment pathways.