Medical Imaging Field Engineer - CT/MR - Charleston, SC

About the Role

Join us in pioneering breakthroughs in healthcare. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth while valuing your unique contributions.

Responsibilities

• Service CT/MR equipment in the Charleston, SC area.
• Install, troubleshoot, repair, and perform preventative maintenance on all Siemens Healthcare Medical Solution instrumentation at customer sites with minimal supervision.
• Deliver timely and effective repairs and provide adequate training of operators to ensure optimal system performance and superior customer satisfaction.
• Manage financial performance within the territory, meeting or exceeding budget targets for revenue generation, expense control, and inventory management.
• Manage company assets, including a company car, cell phone, computer, tools, and inventory parts.
• Establish and maintain proper business relationships with customers and peers, and perform necessary administrative duties accurately.

Requirements

• Minimum high school diploma; technical Associate’s Degree or equivalent preferred.
• 5+ years experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
• Knowledge and experience performing service, preventative maintenance, and modifications on medical imaging equipment at customer sites with minimal supervision.
• Experience testing, repairing, and maintaining capital medical equipment.
• Valid driver’s license, ability to drive independently day and night, and a good driving record.
• Physical ability to lift 50 lb, walk, climb ladders/stepstools, bend, twist, squat, stand, reach high, and perform fine‑grasp manipulation; good vision; ability to work alone.
• Vendor credentialing compliance: valid photo ID, criminal background check, drug screen, required immunizations (COVID‑19, Hep B, MMR, Varicella, Influenza, Tetanus), annual TB testing, and healthcare training.

Skills

• Strong customer service and communication skills.
• Proficiency with hand tools and service test equipment.
• General understanding of electricity principles, power supplies, and grounding.
• Proficiency in network applications and tools, including eVO, mButler, Microsoft Office, Concur, and the NAM Customer Service website (Engineer Tools).

Schedule

Shift requirements after onboarding/training: Monday – Friday, 8:00 AM – 5:00 PM.

Pay

Base Pay Range: $74,460 – $102,388. Starting pay may vary based on geography, skills, education, experience, and other qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long‑term and short‑term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time