Medical Imaging Field Engineer - AT/XP - Greenville, SC
Join us in pioneering breakthroughs in healthcare for everyone, everywhere—sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth while valuing your unique contributions.
About the role
Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer x-ray, c-arm, angiography, and cath lab imaging equipment in the Greenville, SC area.
Shift requirements after onboarding/training: Monday through Friday, 10:00 AM – 7:00 PM.
Responsibilities
- Service AT/XP equipment in the Greenville, SC area.
- Install, troubleshoot, repair, and perform preventative maintenance on all Siemens Healthcare Medical Solution instrumentation at customer sites with minimal supervision.
- Deliver timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
- Manage financial performance within your territory, meeting or exceeding budget for revenue generation, expense control, and inventory management.
- Manage company assets including a company car, cell phone, computer, tools, and inventory parts.
- Establish and maintain proper business relationships with customers and peers, as well as perform necessary administrative duties accurately.
Requirements
- Minimum high school diploma; technical Associate Degree or equivalent preferred.
- Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
- Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
- 3+ years of experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
- Valid driver’s license, ability to drive independently day and night, and a good driving record required.
- Physical requirements: Lifting 50 lbs (floor to above waist/head), walking, ladder/step stool climbing, bending, twisting, sitting, squatting, standing, high-reach, fine grasping manipulation, good vision, and ability to work alone.
- Must demonstrate excellent judgment in customer relations and in managing company resources.
- Strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic, and pneumatic systems.
- General understanding of the principles of electricity, power supplies, and grounding.
This role is governed by our Fleet Safety Policy. To be eligible for employment, applicants must hold a valid driver’s license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law).
Skills
- Knowledge and experience performing service, preventative maintenance, and modifications on medical imaging equipment at customer sites with minimal supervision.
- Ability to establish and maintain proper business relationships with customers and peers, as well as perform necessary administrative duties accurately.
- Experience in testing, repairing, and maintaining capital medical equipment.
- Strong customer service and communication skills.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
Pay
The base pay range for this position is $55,330 - $76,076. Factors which may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission-eligible position, the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
About Us
We are a team of more than 72,000 highly dedicated Healthineers in over 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they face. Our portfolio is crucial for clinical decision-making and treatment pathways.
When you join Siemens Healthineers, you become part of a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists who believe in each individual’s potential to contribute diverse ideas. We come from different backgrounds, cultures, religions, and political/sexual orientations, working together to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare for everyone, everywhere—sustainably.