Medical Imaging Field Engineer - CT/MI - Hershey, PA

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Service Area: Hershey, PA. Shift after onboarding/training: Monday–Friday, 12:00 PM – 8:30 PM. Medical Imaging Field Engineer level based on prior experience.

Responsibilities

• Service imaging equipment in the Hershey, PA area.
• Install, troubleshoot, repair, and perform preventative maintenance on all Siemens Healthcare Medical Solution instrumentation at customer sites with minimal supervision.
• Deliver timely and effective repairs and provide adequate operator training to ensure optimal system performance and superior customer satisfaction.
• Manage financial performance within the territory, meeting or exceeding budget for revenue generation, expense control, and inventory management.
• Manage company assets including a company car, cell phone, computer, tools, and inventory parts.
• Establish and maintain proper business relationships with customers and peers; perform necessary administrative duties accurately.

Requirements

• Minimum high school diploma; technical Associate’s Degree or equivalent preferred.
• 7+ years experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments.
• Proficient in the use of tools and service test equipment; able to work individually and in a team setting.
• Proficiency in all necessary network applications and tools (e.g., eVO, mButler, MS Office, Concur, NAM Customer Service website—Engineer Tools).
• Valid driver’s license, ability to drive independently day and night, and a good driving record. Must comply with Fleet Safety Policy: no prior DUI/DWI convictions or pending charges, or other serious moving violations (unless prohibited by state/local law).
• Strong customer service and communication skills.
• General understanding of electricity, power supplies, and grounding.
• Experience testing, repairing, and maintaining capital medical equipment.
• Excellent judgment in customer relations and managing company resources; strong competency in instrument systems technology (mechanics, electrical, chemistry, software); experience with electronics, hydraulic and pneumatic systems.
• Physical requirements: lifting 50 lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting, squatting, standing, high-reach, fine grasping manipulation, good vision, and ability to work alone.

Pay

Base pay range: $80,700 – $110,957. Starting pay within this range may vary based on geography/market, skills, education, experience, and other qualifications. If commission-eligible, commission will be in accordance with the Company’s plan and based on individual and/or company performance.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time

Schedule

Monday–Friday, 12:00 PM – 8:30 PM (after onboarding/training).