Medical Imaging Field Engineer - AX/XP - Sarasota, FL

About the role

Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment.

Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely.

Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues.

Captures and coordinates defined service operations and/or resolves product issues for customers equipment.

Supports in generating sales leads for pre-defined service offers and contributes to planning activities.

Adheres to defined processes and applicable regulations.

Responsibilities

• Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment.
• Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely.
• Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues.
• Captures and coordinates defined service operations and/or resolves product issues for customers equipment.
• Supports in generating sales leads for pre-defined service offers and contributes to planning activities.
• Adheres to defined processes and applicable regulations.

Requirements

The position requires full access to Siemens Healthineers' client sites to perform the essential functions of this position.

Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position.

These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN), Criminal background checks, Drug screens, Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing, Healthcare training.

Qualifications

High school diploma or equivalent.

Technical certification or degree preferred.

Experience in a similar role preferred.

Skills

• Technical aptitude
• Problem-solving skills
• Customer service orientation
• Remote and on-site support experience
• Ability to adhere to defined processes and regulations

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time

Pay

The Base Pay Range For This Position Is $58,240 - $80,080.

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

Schedule

Full-time position.

Flexible schedule may be available.