Medical Imaging Field Engineer - AX/XP - Richmond or Charlottesville, VA
About the role
Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment. Service Area – Richmond or Charlottesville, VAShift Requirements after onboarding/training for this role: Monday - Friday 8AM - 5PM
Responsibilities
- Servicing AX/XP Equipment in the Richmond or Charlottesville, VA area.
- Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Diagnostics instrumentation at customer sites with minimal supervision.
- Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
- Managing financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
- Ensuring that all tool and test equipment expiration dates are managed and that no overdue for calibration test equipment is used or maintained in the field and usage of tool and test is documented on eFSR.
- Managing company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
- Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
- Mentoring to other CSE’s on all competencies and responsibilities.
Requirements
- Minimum high school diploma; technical Associates Degree or equivalent preferred.
- Proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
- Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
- Can locate, read, and understand documents for install, set-up, repair, troubleshooting, schematics, block diagrams and functional descriptions.
- 3+ years experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
- Valid driver's license, ability to drive independently day and night, and good driving record required.
Skills
- Familiarity with performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
- Ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
- Experience in testing, repairing and maintaining capital medical equipment.
- Strong customer service and communication skills.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
Pay
The Base Pay Range For This Position Is $61,150 - $84,084 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Schedule
Shift Requirements after onboarding/training for this role: Monday - Friday 8AM - 5PM
Qualifications
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Skills
- Familiarity with performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
- Ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
- Experience in testing, repairing and maintaining capital medical equipment.
- Strong customer service and communication skills.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
Pay
The Base Pay Range For This Position Is $61,150 - $84,084 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Schedule
Shift Requirements after onboarding/training for this role: Monday - Friday 8AM - 5PM
Qualifications
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Skills
- Familiarity with performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
- Ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
- Experience in testing, repairing and maintaining capital medical equipment.
- Strong customer service and communication skills.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
Pay
The Base Pay Range For This Position Is $61,150 - $84,084 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Schedule
Shift Requirements after onboarding/training for this role: Monday - Friday 8AM - 5PM
Qualifications
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Skills
- Familiarity with performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
- Ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
- Experience in testing, repairing and maintaining capital medical equipment.
- Strong customer service and communication skills.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
Pay
The Base Pay Range For This Position Is $61,150 - $84,084 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Schedule
Shift Requirements after onboarding/training for this role: Monday - Friday 8AM - 5PM
Qualifications
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Skills
- Familiarity with performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
- Ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
- Experience in testing, repairing and maintaining capital medical equipment.
- Strong customer service and communication skills.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
Pay
The Base Pay Range For This Position Is $61,150 - $84,084 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Schedule
Shift Requirements after onboarding/training for this role: Monday - Friday 8AM - 5PM
Qualifications
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Skills
- Familiarity with performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
- Ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
- Experience in testing, repairing and maintaining capital medical equipment.
- Strong customer service and communication skills.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
Pay
The Base Pay Range For This Position Is $61,150 - $84,084 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Schedule
Shift Requirements after onboarding/training for this role: Monday - Friday 8AM - 5PM
Qualifications
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Skills
- Familiarity with performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
- Ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
- Experience in testing, repairing and maintaining capital medical equipment.
- Strong customer service and communication skills.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time