Medical Imaging Field Engineer 4 , MR/CT - Dallas, TX

About the role

Serve as a Customer Service Engineer 4 in the Dallas / Fort Worth Metro area, providing service, preventative maintenance, and repairs on Siemens Healthcare systems. Manage finances, maintain tool and test equipment, and build relationships with customers and peers.

Responsibilities

• Install, troubleshoot, repair, and perform preventative maintenance on Siemens Healthcare systems at customer sites with minimal supervision.
• Train operators to ensure optimal system performance and customer satisfaction.
• Manage financial performance, including revenue generation, expense control, and inventory management.
• Document tool and test equipment usage on eFSR and manage asset inventory.
• Maintain proper business relationships with customers and peers.
• Perform and maintain administrative duties accurately and on-time.
• Mentor other Customer Service Engineers.

Requirements

• Minimum high school diploma or technical degree.
• 5+ years of field service experience.
• Proficient in using tools and service test equipment.
• Strong customer service and communication skills.
• Ability to travel and provide service in assigned geography.
• Valid driver's license, good driving record, and ability to drive independently.

Qualifications

• Knowledge and experience performing service, preventative maintenance, and modifications on Medical Imaging Equipment.
• Experience in testing, repairing, and maintaining capital medical equipment.
• Physical abilities to lift 50lbs, walk, climb ladders, bend, twist, sit, squat, stand, and work at heights.

Skills

• Proficiency in network applications and tools (e.g., eVO, mButler, MS Office, Concur).
• Ability to locate, read, and understand documents for installation, setup, repair, troubleshooting, schematics, block diagrams, and functional descriptions.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Life and disability insurance.
• Paid parking/public transportation.
• Paid time off, sick leave, and safe time.

Pay

The Base Pay Range For This Position Is $86,220 - $118,558. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Schedule

This role is governed by our Fleet Safety Policy. To be eligible for employment, applicants must hold a valid driver’s license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law).

Company Information

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. We are committed to fighting the world’s most threatening diseases and enabling access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Equal Employment Opportunity

We are an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.