Medical Imaging Assistant MRI

About the role

This position assists technologists and/or nurses in the department by performing non-technical, patient and procedure-related duties in accordance with department/facility policies and procedures. This position is also responsible for a variety of clerical and administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients.

Responsibilities

• Greeting patients, medical staff and the public, answering incoming telephone calls, scheduling appointments, entering orders and providing general information to customers.
• Participating in the resolution of customer problems or collecting necessary data and following through to appropriate persons for problem resolution.
• Referring complex inquiries to the appropriate department or staff.
• Providing ongoing clerical and administrative support.
• Entering patient information into the computer, scanning documents into PACS.
• Maintaining a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms.
• Maintaining adequate supplies of frequently used, patient education materials.
• Maintaining accurate filling system as required based on established department protocols and procedures.
• Fulfilling requests for images and reports ensuring availability in system, hard copy (film), and/or CD as required and following proper protocols for releasing confidential patient information.
• Receiving patient in applicable systems, confirming patient demographics and insurance information and performing insurance verification when required.
• Calculating and collecting copays, deductibles, and self-pay.
• Totaling charges on patient’s super-bill at check-out.
• Processing patient discharges.
• Coordinating patient appointments for procedures and treatments that may be required prior to timely discharge.
• Printing physician schedules, super-bills, labels and other applicable forms in preparation for next business day.
• Pulling and filing patient charts and preparing new patient charts as needed.
• Printing and filing transcription notes.
• Reconciling charge tickets to each day's schedule, identifying incomplete tickets, missing charge codes or missing diagnosis and notifying clinical staff.
• Forwards completed tickets and/or billing package to the business office or billing company.
• Assisting technologists and nurses in pre and post procedure room preparation by obtaining necessary supplies and assisting patients as necessary.
• Ensuring procedure rooms are stocked appropriately.
• Maintaining adequate levels of office, dietary, and medical supplies and completing requisition forms when supplies need to be ordered.
• Reconciling supply order upon delivery.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Certification for BLS is required.
• Must be able to exercise good judgment, effectively communicate, and use discretion with patients, staff and the general public.
• Working knowledge of medical terminology and computer literacy is required.
• The position requires knowledge of commonly used office software and keyboarding skills.
• Good organizational skills are essential in prioritizing and coordinating various responsibilities simultaneously.
• Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment.

Qualifications

• Prior experience as a transporter, EMT and/or nursing assistant preferred.
• Previous experience working with electronic medical records and insurance is preferred.
• Knowledge of filing and/or retrieval systems preferred.

Skills

• Good organizational skills.
• Effective communication skills.
• Discretion with patients, staff and the general public.
• Medical terminology knowledge.
• Computer literacy.
• Keyboarding skills.
• Handling ongoing face-to-face contact with patients and staff.

Benefits

• Relocation assistance.
• Tuition reimbursement.
• Continuing education programs.
• Career growth and promotion opportunities.
• Travel medical imaging technologist positions.

Pay

Commensurate with experience.

Schedule

Thursday, Friday, and Saturday 6:30am-8pm. MIA schedules can change depending on patient volume or office needs.