Medical Front Office Coordinator

About the Role

Atlanta Rehabilitation & Performance Center, a well-established private practice in the metro Atlanta area since 2000, is seeking a Medical Front Office Coordinator for our Cleveland location. This is a full-time, outpatient position that requires great customer service skills and the ability to multitask. Ideal candidates will enjoy working as part of a team environment, have a love of working with people, and have good organizational and communication skills.

Responsibilities

• Serve as the first point of contact for patients in a fast-paced outpatient clinic setting
• Manage patient scheduling, ensuring appointments are booked within 24-48 hours for prompt and efficient service
• Handle phone and in-person customer service with professionalism and care
• Coordinate front office operations and support clinical staff as needed
• Maintain organized patient records and manage daily administrative tasks

Preferred Skills

• Proficient in typing
• Proficient with Microsoft Office Products including Word, Excel, and Outlook Applications
• Highly organized and schedule driven
• Flexible with daily tasks
• Ability to work under deadlines and maintain critical thinking skills
• Possess strong interpersonal skills, initiative, and good judgment
• Must possess strong customer service skills (phone and in person)

Qualifications

• Some medical experience preferred
• Ability to multitask in a team-oriented environment

Benefits

• Medical/Dental/Vision insurance
• 401K with 50% employer match up to 6% per check
• Paid holidays
• Paid time off
• Company-paid employee life insurance
• Voluntary life insurance options
• Short and long-term disability options

Pay

USD $16.00/Hr. – USD $18.00/Hr.