Medical Front Office Assistant

Facilities

Address: 1219 S Pine Ave
City: Ocala
State: Florida
Postal Code: 34471

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Shift: Day

Job Description

Facilitates medical record requests accurately and timely.
Assists with daily closing procedures.
Greets and directs patients in a friendly, welcoming, and timely manner.
Demonstrates knowledge of department policies and procedures to assist patients appropriately.
Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.
Consistently responds to patient requests in a timely and professional manner.
Collects required documents such as insurance cards and photo IDs for encounters.
Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely.
Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
Establishes patient payment plans as required by department policy.
Processes patient referrals accurately and timely.

Qualifications

• High School Grad or Equiv
• 1+ years related experience

Additional Information

N/A

Physical Requirements

View work requirements

Pay Range

$15.69 - $25.10

Background Screening Requirement

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.