Medical Front Desk - Part-time Evenings

About the role

Vancouver Clinic is looking for a Front Desk Representative to join our registration team at our Camas location. To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients.

Responsibilities

• Provide excellent customer service by welcoming and greeting patients and their families
• Collect co-pays
• Obtain and complete insurance information
• Answer phone calls
• Schedule appointments
• Multitask and work well with others as part of a team
• Maintain a positive attitude in a fast‑paced environment

Requirements

• High School Diploma or equivalent required
• Minimum of 1 year of customer service experience
• Minimum of 1 year of medical front office experience preferred
• Experience with Epic preferred
• Excellent phone skills and customer service behaviors
• Strong computer keyboarding skills
• Ability to work with a diverse population of patients and colleagues (essential function)
• Must have and maintain an activated smartphone capable of receiving text messages and/or using required authenticator apps for multi‑factor authentication

Pay

Hiring range generally between $18.00/hour to $21.37/hour, with placement based on experience; evening differential after 5:30pm adds $3.00/hour. Overall pay range noted as $17.31 - $24.24.

Schedule

Monday through Friday, 7:00pm to 11:00pm

Benefits

• Medical, dental, vision coverage
• Life insurance and AD&D
• Long term disability
• Health savings account and flexible spending account
• Employee assistance program
• Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
• 401(k) retirement plan with employer matching contribution up to 4%
• Total Rewards Program; benefit‑eligible employees qualify for benefits beginning the first of the month following one month of employment