Medical Front Desk - Part-time

About the Role

Vancouver Clinic is looking for a part-time Front Desk Representative to join our team at our Battle Ground location. To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients.

Responsibilities

• Providing excellent customer service to our patients by welcoming and greeting patients and their families
• Collecting co-pays
• Obtaining and completing insurance information
• Answering phone calls
• Scheduling appointments

Requirements

• High School Diploma or equivalent required
• Minimum of 1 year of customer service experience required
• Minimum of 1 year of medical front office experience preferred
• Experience with Epic preferred
• Excellent phone skills and customer service behaviors
• Strong computer keyboarding skills required
• Ability to multitask, work well with others as part of a team, and maintain a positive attitude while working in a fast-paced environment
• The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas, including vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment, is an essential function of all positions at the Clinic

Schedule

Monday through Friday 4:15 pm to 8:15 pm. Candidates must be available for a full-time training period lasting approximately 4 - 6 weeks at the start of employment.

Pay

Hiring range generally between $18.00/hour to $21.37/hour, and placement in the range depends on an evaluation of experience. Evening Differential after 5:30pm $3.00/hour.

Benefits

Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%.

This response is AI-generated, for reference only.