Medical Front Desk - Part-time

About the role

Vancouver Clinic is looking for a part-time Front Desk Representative to join our team at our Battle Ground location. To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients.

Location & Schedule

• Location: Battle Ground (2005 W Main St, Battle Ground, WA 98604)
• Schedule: Monday through Friday 4:15pm to 8:15pm
• Training: Candidates must be available for a full-time training period lasting approximately 4–6 weeks at the start of employment.

Responsibilities

• Providing excellent customer service to our patients by welcoming and greeting patients and their families
• Collecting co-pays
• Obtaining and completing insurance information
• Answering phone calls
• Scheduling appointments

Requirements

• High School Diploma or equivalent required
• Minimum of 1 year of customer service experience
• Minimum of 1 year of medical front office experience preferred
• Experience with Epic preferred
• Excellent phone skills and customer service behaviors
• Strong computer keyboarding skills

Pay

• Hiring range generally between $18.00/hour to $21.37/hour, and placement in the range depends on an evaluation of experience
• Evening Differential after 5:30pm: $3.00/hour

Benefits

• Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment
• Medical, dental, vision, life insurance, AD&D, long term disability
• Health savings account, flexible spending account, employee assistance program
• Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
• 401k retirement plan with an employer matching contribution up to 4%

This response is AI-generated, for reference only.