Front Desk - Part Time

Job Duties

• Provide good customer service to both internal and external customers;
• Maintain positive and effective working relationships with other City employees (especially members of their own team), and have regular and reliable attendance that is non-disruptive.

Answer Phone Calls

• Answer phone calls and redirect them to the concerned people effectively;
• Record complaints, problems, queries and providing suitable answers and assistance for the same.

Receive Packages and Assist with Registrations

• Receive postal, courier packages addressed to the employees of the organization and sending them to the addressed person correctly;
• Aid with registrations for sports, pavilions, memberships, rentals, and trash bags.

Schedule Practices and Maintain Member Database

• Schedule practices for sports as called in;
• Aid with registrations for sports, pavilions, memberships, rentals, and trash bags.
• Maintain a clean front desk and lobby to provide a pleasant atmosphere for patrons.

Enforce Rules and Maintain Atmosphere

• Enforce and interpret Recreation Center rules to provide a safe, orderly, and family-friendly environment for all patrons.

Closing Out Register

• Responsible for closing out and balancing register.

Other Duties

• May be required to work weekends for special program events and tournaments;
• Complete daily tasks as assigned, such as cleaning, inventory, etc.
• Perform other duties as required or assigned.

Minimum Qualifications

• A high school diploma, or relevant experience;
• Must be proficient in the use of telephones, personal computer, and Microsoft Office;
• Ability to utilize both internal and external resources to obtain information and data necessary to carry out routine assignments and special projects;
• Must have ability to establish and maintain effective working relationships with management and staff.

Supplemental Information

• Must successfully pass criminal background check, including but not limited to convictions, guilty pleas, or no contest pleas to violent offenses, theft offenses, and offenses against children.
• This position is not eligible for benefits.