Medical Equipment Technician

About the role

DASCO is growing and has been voted one of the Top Places to Work in Columbus CEO magazine for five consecutive years (2019-2023) and named as one of America's Fast-Growing companies by Inc. 5000.

The Medical Equipment Technician is responsible for timely, efficient, courteous and service-oriented delivery and assembly (when appropriate) of medical equipment and supplies. When making deliveries, this role educates the patient and/or caregiver on use, maintenance and benefits of the equipment. In addition, the Medical Equipment Technician completes a variety of related warehouse and inventory tasks, as well as reports and other required documentation, and may be cross-trained for coverage in the office.

Responsibilities

• Delivers medical equipment and supplies, educates the patient and/or caregiver on use, maintenance and benefits, and completes all required paperwork.
• Maintains compliance logs and applicable records and receipts per policy and procedure.
• Understands and complies with all applicable laws, rules and regulations including, but not limited to, HIPAA, Joint Commission, FDA, OSHA, ORCB, state Pharmacy Boards, state Respiratory Boards, state Departments of Transportation, all infection control guidelines and all laws pertaining to oxygen transfilling. Reports any and all compliance or safety issues to the manager.
• Responsible for afterhours coverage with other Medical Equipment Technicians.
• Supports and participates in the training of new Medical Equipment Technicians as requested by the manager.
• Identifies patient needs and/or revenue opportunities while engaged with patients and conveys them to the Customer Service Representatives for follow-up.
• Supports vehicle maintenance by unloading and cleaning vehicle daily. Completes daily and quarterly maintenance manifests as required by policy and procedure.
• Maintains warehouse, inventory levels and equipment cleanliness and repair according to policy and procedure and in compliance with applicable rules and regulations.
• Other duties as assigned by the branch office manager.

Requirements

• High School diploma or GED equivalent.
• Valid driver's license with a qualified driving record as determined by DASCO's auto insurance carrier review.

Qualifications

• Residential delivery driver experience (preferred)
• Customer Service experience in a medical/insurance/healthcare setting (preferred)

Skills

• Compliance
• Customer service / client focus
• Detail oriented
• Stress management
• Time management

Pay & Benefits

Competitive compensation based on industry standards with an excellent benefits package including: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities (Medical, Dental, Vision), excellent PTO which increases based on tenure, holiday pay, and a fantastic company culture.

Schedule

This position is full-time with normal hours of work and days from Monday through Friday 8:30AM to 5:00PM subject to change by the local branch office manager to best serve that branch office's patients. In addition, the Medical Equipment Technician is required to work periodic after hours (overnight and weekend) on-call shifts as determined by the local schedule.