Medical Equipment Technician

About the role

The Medical Equipment Technician is responsible for delivering and assembling medical equipment and supplies, educating patients and caregivers, and completing various warehouse tasks. This role supports the company's commitment to providing exceptional service and maintaining compliance with relevant laws and regulations.

Responsibilities

• Delivers medical equipment and supplies, educates patients and caregivers on use, maintenance, and benefits.
• Maintains compliance logs and records per policy and procedure.
• Ensures compliance with laws such as HIPAA, Joint Commission, FDA, OSHA, ORCB, state pharmacy boards, state respiratory boards, state departments of transportation, and infection control guidelines.
• Reports any compliance or safety issues to the manager.
• Supports and trains new technicians as needed.
• Identifies patient needs and revenue opportunities and communicates them to customer service representatives.
• Supports vehicle maintenance by unloading and cleaning vehicles daily.
• Completes daily and quarterly maintenance manifests as required.
• Maintains warehouse, inventory levels, and equipment cleanliness and repair according to policy and procedure.
• Works after-hours on-call shifts as needed.

Requirements

• High School diploma or GED equivalent.
• Residential delivery driver experience.
• Customer service experience in a medical/insurance/healthcare setting.
• Valid driver’s license with a qualified driving record.

Qualifications

• Compliance with all applicable laws, rules, and regulations.
• Detail-oriented and stress management skills.
• Ability to manage time effectively.
• Physical stamina to handle lifting and moving equipment.

Skills

• Excellent communication skills.
• Knowledge of medical equipment and its proper use.
• Ability to work independently and as part of a team.

Benefits

Competitive compensation, an excellent benefits package including a generous 401(k) match with immediate vesting, growth opportunities, health insurance benefits, excellent PTO, holiday pay, and a fantastic company culture.

Pay

This position offers competitive compensation based on industry standards.

Schedule

This is a full-time position with normal hours of work from Monday through Friday, 9:00 AM to 5:30 PM. Periodic after-hours (overnight and weekend) on-call shifts may be required.