Medical Equipment Technician

About the role

DASCO is growing! Voted one of the 2019, 2020, 2021, 2022 and 2023 Top Places to Work in Columbus CEO magazine. We've also been named as one of America's Fast-Growing companies by Inc. 5000! Join Us!

Benefits

• Competitive compensation based on industry standards
• Excellent benefits package including:
  • Generous 401(k) match with immediate vesting
  • Health insurance options including Medical, Dental, Vision
  • Excellent PTO which increases based on tenure
  • Holiday pay
• Growth opportunities and a fantastic company culture

Responsibilities

• Deliver medical equipment and supplies in a timely, efficient, courteous and service-oriented manner
• Assemble equipment when appropriate
• Educate patients and/or caregivers on use, maintenance and benefits of the equipment
• Complete all required paperwork and documentation
• Maintain compliance logs and applicable records and receipts per policy and procedure
• Understand and comply with all applicable laws, rules and regulations including, but not limited to:
  • HIPAA, Joint Commission, FDA, OSHA, ORCB
  • State Pharmacy Boards, state Respiratory Boards, state Departments of Transportation
  • All infection control guidelines and all laws pertaining to oxygen transfilling
• Report any and all compliance or safety issues to the manager
• Provide after-hours coverage with other Medical Equipment Technicians
• Support and participate in the training of new Medical Equipment Technicians as requested by the manager
• Identify patient needs and/or revenue opportunities while engaged with patients and convey them to Customer Service Representatives for follow-up
• Support vehicle maintenance by unloading and cleaning vehicle daily
• Complete daily and quarterly maintenance manifests as required by policy and procedure
• Maintain warehouse, inventory levels and equipment cleanliness and repair according to policy and procedure and in compliance with applicable rules and regulations
• Perform other duties as assigned by the branch office manager

Requirements

• High School diploma or GED equivalent
• Valid driver’s license with a qualified driving record as determined by DASCO’s auto insurance carrier review

Preferred Qualifications

• Residential delivery driver experience
• Customer service experience in a medical/insurance/healthcare setting

Competencies

• Compliance
• Customer service / client focus
• Detail oriented
• Stress management
• Time management

Schedule

Full-time position with normal hours Monday through Friday 8:30 AM to 5:00 PM, subject to change by the local branch office manager. Periodic after-hours (overnight and weekend) on-call shifts required as determined by the local schedule.

Work Environment

This job operates primarily in driving, delivery and set-up roles with significant time spent driving a vehicle, loading and unloading equipment, and in-patient residences. Work is performed in outdoor weather conditions, office environments, warehouse settings, clinical environments (e.g., hospitals), and outdoor weather conditions. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The employee is typically required to sit; frequently stands and bends, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 150 pounds. Specific vision abilities include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. The role is tactile, requiring frequent handling of equipment, gauges and meters, common hand tools and some physical contact with patients during equipment training.

Travel

Travel throughout the day is required for this position to complete deliveries. Overnight travel may be required for orientation and continuing education.