Medical Equipment Customer Service Representative

About the role

At Rotech Healthcare Inc., we’re a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, empowering patients to manage their health from home. With hundreds of locations across 46 states, we deliver high‑quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. The Customer Service Representative – Home Healthcare Intake & Insurance Verification serves as the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory