Medical Customer Service

Ultimate Staffing is actively seeking a dedicated Medical Customer Service professional to join their client's team in Hartford County, Connecticut.

Responsibilities

• Responding to patient inquiries and concerns in a timely and empathetic manner.
• Maintaining accurate and up-to-date patient records.
• Handling denials, refunds, pre-certs, and revenue cycle tasks.
• Coordinating with healthcare providers to ensure seamless service delivery.
• Assisting with the scheduling of appointments and follow-ups.
• Ensuring compliance with healthcare regulations and privacy laws.

Requirements

• Previous experience in a customer service role, preferably in a medical or healthcare setting.
• Strong communication and interpersonal skills.
• Proficiency in handling patient records and using healthcare management systems.
• Ability to manage multiple tasks and prioritize effectively.
• Empathy and patience in dealing with patients and their families.

Schedule

Monday to Friday, 1st shift

Pay

$23.00 per hour