Medical Clerk II - Walk in Clinic

About the role

Under close supervision, provides entry-level clerical support for assigned clinics through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.

Responsibilities

• Greets and assists patients and clients.
• Answers, screens and directs incoming calls.
• Schedules and confirms appointments.
• Covers patient visits with other hospital clinics and departments.
• Arranges travel and housing for patients and families.
• Captures patient transfers and room assignments.
• Admits patients and assists them in completing necessary paperwork; registers patients on electronic databases.
• Maintains forms and basic information on patient charts and electronic databases; creates charts for new patients.
• Scans and enters doctors’ orders.
• Enters patient care data for billing to outside providers.
• Orders charts, labs, and medical supplies and materials.
• Assists nurses with basic patient care.
• Performs clerical duties, including mail delivery, faxing, copying and scanning.
• Produces and distributes department mailings.
• Assembles reports and informational or paperwork packets.
• Orders and restocks office and medical supplies.
• Trains medical support staff.
• Maintains payroll and timekeeping for assigned department.
• Performs other duties as assigned.

Minimum Education Qualification

A high school diploma or GED equivalent

Minimum Experience Qualification

• Non-supervisory - One (1) year of medical office experience.
• An equivalent combination of relevant education and/or training may be substituted for experience.

Additional Requirements

• All employees registering patients must attend signature registration and insurance verification training and are required to pass the registration and hands-on practical test upon completion.