Medical Center Custodial Supervisor (evening shift)

About the role

The incumbent, under the general direction of the EVS Manager, will direct, administer and coordinate the daily operations in order to provide a clean, safe and aesthetically pleasing environment for patients, visitors and staff. Provides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge.

Responsibilities

• Directs, administers and coordinates the daily operations in order to provide a clean, safe and aesthetically pleasing environment for patients, visitors and staff.
• Provides direct supervision typically to professionals or skilled technical employees.
• Functions as advisor to unit and administration.
• Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas).
• Demonstrates solid subject matter knowledge.
• Exercises judgment within defined procedures and policies to determine appropriate action.
• Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.
• Oversees planning, organization and supervision of custodial services staff and operations.
• Develops and maintains schedule within budgetary guidelines.
• Conducts audits of custodial operations to improve service levels.
• Trains employees and coordinates staff development opportunities.
• Ensures environmental health and safety training in radiation, biohazard and chemical use.
• Enforces safety procedures, safeguards hazardous materials and ensures adherence to custodial and biohazardous material policies and procedures.
• Maintains scheduling within prescribed budgetary guidelines.
• Conducts staff meetings, participates in training sessions and seminars.

Requirements

• Previous experience in a leadership/supervising position within a healthcare facility.
• Previous experience in a leadership/supervising position within a hospitality department.
• Previous experience in a leadership/supervising position within a healthcare facility with working knowledge of human resources management practices and policies.
• Intermediate computer application skills.
• Ability to establish and maintain work standards adhering to health and safety requirements.
• Knowledge of relevant regulatory and industry codes, policies, standards and requirements.
• Demonstrated ability to coach/instruct staff and delegate authority or seek assistance when limits of delegated authority has been reached.
• Ability to deliver staff training and develop staff competencies.
• Ability to communicate clearly both verbally and in writing.
• Ability to articulate complex ideas to a diverse staff population.
• Ability to set priorities and manage conflicting demands.
• Ability to work effectively under pressure meeting established goals and objectives.
• Interpersonal skills to establish and maintain a friendly, welcoming environment for customers, to demonstrate an interested, understanding, compassionate and caring manner.
• Ability to maintain a courteous and calm demeanor when working with diverse patient and staff populations/groups.
• Ability to maintain composure, efficiency and a positive, customer service oriented manner during periods of peak workload, with frequent interruptions, under tight deadlines and when interacting with challenging customers who may be ill, angry or emotionally distressed.
• Problem solving skills to independently recognize and define a problem, identify the resources available to help solve the problem, create and implement viable solutions and follow through to ensure the problem is resolved to the satisfaction of all parties.
• Ability to exercise discretion to ensure that patient confidentiality is maintained and a professional, respectful clinic environment exists at all times.

Qualifications

• Valid California driver’s license.
• Knowledge of health care custodial cleaning standards.
• Knowledge of relevant regulatory and industry codes, policies, standards and requirements.
• Knowledge of hospital and clinical cleaning requirements per Nursing unit.
• Knowledge of cleaning chemicals and usage requirements.
• Knowledge of solid waste management.
• Knowledge of hospital bed making techniques.
• Knowledge of floor finishing and hospital cleaning procedures.
• Knowledge of recycling program and pest management.
• Knowledge of clerical, storekeeping and supervisory roles/functions.
• Knowledge of local, state and federal ordinances/ regulations.
• Knowledge of personnel services and classification procedures, also adequate staffing.
• Knowledge of Workers’ Compensation program and State Code Title 22 on hazardous waste.

Skills

• Leadership and supervisory skills.
• Communication skills.
• Problem-solving skills.
• Training and development skills.
• Environmental health and safety training.
• Customer service skills.
• Healthcare and hospitality industry knowledge.

Benefits

High quality and low-cost medical plans to choose from to fit your family's needs
Dental and Vision insurance premiums for you and your family
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Access to free professional development courses and learning opportunities for personal and professional growth
WorkLife and Wellness programs and resources
On-site Employee Assistance Program including access to free mental health services
Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Pay

$31.51 - $55.27 per hour
Salary Grade: 20
UC Job Title: CUSTODIAL HC SUPV
NEXUC Job Code: 004644
Number of Positions: 8
Appointment Type: Staff: Career
Percentage of Time: 100%
Shift (Work Schedule): 1430-2300, 1700-0130
Location: Main Hospital (HSP001)
Union Representation: 99 - Non-Represented (PPSM)
Benefits Eligible: Yes

Schedule

1430-2300, 1700-0130