Medical Care Coordinator
ONE Health Ohio · Youngstown, OH · 3 wk ago
On-siteHealthcareFull-time
Benefits
- Affordable Health, Vision, Dental, and Life Insurance
- 401(K) with dollar-for-dollar matching (up to 4%)
- Generous Paid Time Off (PTO)
- Paid Holidays
Key Responsibilities
- Provide exceptional customer service to patients and staff.
- Guide patients through next steps, answer questions, and coordinate referrals and follow-ups.
- Relay information between providers, nurses, and support staff to ensure nothing falls through the cracks.
- Monitor and prioritize incoming messages, results, and requests; document actions clearly.
- Maintain accurate records of interactions, updates, and completed tasks.
- Provide assistance with monitor tracking systems to ensure the results are received and documentation in order to process patient charts.
- Update prescription audit reports and store shot records.
- Responsible for scanning all Labs into the Provider PAQ.
- Assist referral clerks with referrals and PAP tracking.
- Aid front desk with missed appointments that need to be rescheduled and document in the patients' electronic health record.
- Assist other departments as needed.
Qualifications
- High school diploma or equivalent
- Medical Assisting certification preferred
- Previous experience in a healthcare environment
- Basic knowledge of medical terminology, release of information, and medical record maintenance activities and billing activities
Requirements
- Ability to sit for extended periods and perform tasks requiring finger dexterity.
- Capability to lift and move objects up to 30 pounds.
Pay
(Details TBD)
Schedule
(Details TBD)