Medical Billing Specialist

At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Neurosurgeons, Interventional Pain Management Specialists, Orthopedists, Psychiatrists, Physical Therapists, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients. We are excited to add Vascular to our growing list of specialties.

About the role

We are looking for a dedicated, full-time Medical Billing Specialist to join our expanding team of healthcare professionals in our Matawan offices. The role involves managing patient collections with a compassionate and professional approach, ensuring accurate billing, and addressing patient inquiries related to payments and insurance. We seek motivated, compassionate candidates looking to advance their careers in a growing community.

Responsibilities

• Ensure all outstanding patient balances are collected efficiently while maintaining a compassionate and professional approach.
• Provide clear, informative, and empathetic responses to patient inquiries regarding billing, payments, and insurance coverage.
• Guide patients through the collection process, explaining their financial responsibility and available payment options.
• Review patient accounts and ensure all charges are accurate and in line with healthcare billing regulations.
• Foster trust and understanding with patients, ensuring they feel comfortable and informed about their billing and payment options.

Requirements

• Proven experience in patient billing, collections, or healthcare customer service.
• Strong communication skills with the ability to address patient concerns professionally and empathetically.
• Knowledge of insurance billing, payment processes, and healthcare regulations.
• Ability to work effectively under pressure while maintaining attention to detail.

Benefits

• Paid time off
• Sick time
• Health insurance (medical, dental, vision, accident, and critical illness)
• Life insurance
• 401(k) with Company match
• Yearly bonus

Pay

$21–25/hour, depending on specialty and experience

Schedule

40 hours per week, full-time