Medical Billing & Collections Team Leader
About the role
At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. We are seeking a dedicated Medical Billing & Collections Team Leader for our Billing Center. In this role you will support a team of billing center employees in reaching their goals.
Responsibilities
- Collections and reconciliation of unpaid AR
- Distributing A/R aging assignments and follow-up
- Ensuring communication with payer
- Reconciling batches
- Reviewing and approving adjustment requests
- Reviewing keying audits, daily collections activity sheets, and ensuring all adjustments are approved
- Reviewing monthly collection activity and performance; setting goals
- Running reports
- Training staff on proper claim submission, collection, appeal, and reconciliation processes
- Performs other duties as assigned
Qualifications
- Employment is contingent on background check (company-wide); results will not be used automatically to disqualify individuals; instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance