Medical Billing Accounts Receivable Coordinator
About the role
The Medical Billing Accounts Receivable Coordinator will follow up on unpaid or rejected insurance claims for assigned carriers, work with insurance companies, physicians, and staff to resolve account issues, respond to inquiries from insurance carriers, pursue reimbursement from carriers, review EOBs, prepare appeals, advise the Team Lead of trends, maintain HIPAA compliance, understand payer hierarchies, verify patient benefit eligibility, research ICD-10 codes, complete reports, and perform other projects.
Responsibilities
- Follow up on unpaid or rejected insurance claims for assigned carriers
- Work with insurance companies, physicians, and/or staff to resolve account issues
- Respond to inquiries from insurance carriers, via telephone, email or fax
- Demonstrate a high level of customer service
- Pursue reimbursement from carriers by placing phone calls and recording all contact in an electronic tracking system
- Review the Explanation of Benefits (EOBs) received from assigned carriers and take appropriate action according to company guidelines
- Collect necessary information and prepare appeals to carriers when not in agreement with claim denials
- Advise the Team Lead of any trends regarding insurance denials in an effort to identify problems with particular payers
- Follow HIPAA guidelines in handling all patient information
- Maintain an understanding of the hierarchy of payers and successfully navigate within the medical claim billing and EMR software
- Verify patient benefit eligibility/coverage and research ICD-10 diagnosis and CPT treatment codes as needed
- Complete required reports and other projects as necessary utilizing Microsoft Excel
Requirements
- A high school diploma
- A minimum of 1-2 years hands-on experience in a fast-paced medical billing environment
- Previous experience in a healthcare setting
- Familiarity with CPT and ICD-10 (preferred)
Qualifications
- Strong communication skills
- Attention to detail
- Ability to handle a very high volume of work with speed and accuracy
Skills
- Knowledge of medical billing and coding
- Experience with medical claim billing and EMR software
- Excellent organizational and problem-solving skills
Benefits
CU Medicine offers a variety of benefits including generous leave, health plans, and retirement contributions. For more information, please visit our benefits page.
Pay
The listed pay range (or hiring rate) represents CU Medicine's good faith and reasonable estimate of the range of possible compensation at the time of posting and is based on evaluation of competitive market data. A variety of factors, including but not limited to, internal equity, experience, and education will be considered when determining the final offer.
Schedule
This job can be performed 100% remotely.