Medical Biller

About the role

Help keep quality healthcare moving forward. Bayview Physicians Group is a rapidly growing, outpatient multi-specialty medical practice built on the belief that strong doctor–patient relationships are the foundation of exceptional healthcare. With hundreds of team members serving the Hampton Roads community, we’re proud to support both our patients and the people who care for them.

Responsibilities

• Track, follow up, and resolve insurance claims to ensure timely reimbursement
• Actively work unpaid, rejected, or suspended claims and credit balances
• Research denials and submit appeals with supporting documentation
• Audit patient accounts to identify and process refunds when appropriate
• Assist patients with billing questions and insurance-related concerns
• Collapse delinquent accounts and coordinate with collections staff as needed
• Stay current on insurance policy updates and communicate changes to relevant teams
• Work claims through practice management systems, clearinghouses, and carrier edits
• Collaborate with fellow account representatives to balance workloads and meet deadlines
• Maintain strict confidentiality regarding patient and financial information
• Complete required compliance education and ongoing training
• Maintain reliable attendance and punctuality
• Perform additional duties as assigned by leadership

Requirements

Minimum of 1 year of medical billing or related healthcare experience required

Qualifications

Strong understanding of medical billing processes and insurance follow-up

Excellent communication skills—written, verbal, and phone-based

Strong organizational skills with the ability to manage multiple priorities

Team-oriented mindset with a positive, professional attitude

Proficiency with standard office equipment and computer systems

Commitment to accuracy, accountability, and patient confidentiality

Benefits

Competitive compensation

Comprehensive benefits package for full-time employees

A collaborative, supportive work culture

Stability and growth within a respected healthcare organization

A behind-the-scenes role that directly supports patient care

Pay

TBD

Schedule

Full-Time