Medical Biller and Medical Office Manager

Job Summary

We are seeking a highly organized and detail-oriented individual to join our healthcare team as a Medical Biller and Office Manager. This position is responsible for managing all aspects of medical billing, coding, and insurance claims while ensuring the smooth day-to-day operations of the office. The ideal candidate will possess strong administrative skills, be proficient in medical billing software, and have a deep understanding of medical insurance policies and compliance standards.

Key Responsibilities

Medical Billing & Coding

- Accurately review patient records to ensure proper coding of diagnoses, procedures, and treatments. - Submit insurance claims and follow up on outstanding claims. - Ensure that billing procedures comply with healthcare laws, regulations, and insurance policies. - Monitor and track patient accounts to verify that payments are made timely. - Review and process patient billing inquiries, addressing issues related to charges, insurance claims, and payment schedules. - Maintain accurate and up-to-date patient billing information and files. - Work with insurance providers and healthcare professionals to resolve billing discrepancies and appeals. - Keep updated on changes in insurance policies, coding standards (e.g., ICD-10, CPT), and healthcare billing regulations.

Office Management

- Oversee day-to-day office operations, including managing office supplies, scheduling, and coordinating meetings. - Supervise and train administrative staff, providing guidance and support. - Manage patient appointments, ensuring timely and accurate scheduling. - Maintain a clean, organized, and efficient office environment. - Serve as the main point of contact for vendors, ensuring smooth coordination for supplies and office services. - Handle general office correspondence, including emails, phone calls, and mail. - Prepare reports and assist with budgeting for office operations and expenditures. - Ensure compliance with healthcare privacy laws, including HIPAA, to protect patient information.

Additional Responsibilities

- Assist in developing and enforcing office policies and procedures to streamline operations. - Collaborate with healthcare providers and management to ensure effective communication and patient care. - Handle patient inquiries related to billing, insurance, and office procedures. - Manage and resolve conflicts, complaints, and issues within the office environment.

Qualifications

- High school diploma or equivalent; additional education or certifications in medical billing, office administration, or healthcare management is a plus. - Proven experience as a Medical Biller, Office Manager, or in a similar administrative role in a healthcare setting. - Strong knowledge of medical terminology, insurance codes, and billing procedures. - Familiarity with billing software (e.g., Epic, Kareo, or similar) and office management tools. - Ability to handle sensitive and confidential information with discretion. - Excellent organizational, communication, and multitasking skills. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software. - Knowledge of HIPAA and healthcare compliance regulations. - Leadership skills and experience managing a team are highly preferred.

Benefits

- Competitive salary. - Health, dental, and vision insurance. - Paid time off (PTO). - Retirement plan options. - Continuing education opportunities.