Medical Assistant - Urgent Care - Atrius Health

About the role

Caring. Connecting. Growing together. With these values guiding us, our people are committed to making a meaningful difference in the lives of those we serve.

Responsibilities

• Provides efficient flow of patients to optimize patient appointment availability
• Greets and escorts patients to exam rooms according to policy and procedures
• Prepares patient for examination; measures vital signs, such as blood pressure, pulse rate, weight, and height
• Aids clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department
• Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensures the EMR patient data is accurate and up to date
• Keeps patients informed of visit status, unforeseen delays and other relevant information
• Reconciles medications and sets up pending refills. Discontinues prescriptions that are no longer active
• Assists in resolving minor patients' concerns and complaints as appropriate
• Orders and performs point of care testing on patients; classified as waived testing (e.g., strep, urine, hcg and glucose testing)

Requirements

• High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification
• Experience acquired through 3+ years in a clinical setting with 1+ years as a Medical Assistant (a bachelor's or associate degree may be substituted for one year of experience)
• Knowledge of reagent stability and storage
• Understands the testing procedure and factors influencing test results
• Computer experience with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience

Preferred Qualifications

• Graduate of medical assistant certification program
• Advanced Cardiac Life Support (ACLS) may be required based on specialty
• Experience typically acquired through a minimum of one-year prior experience in a clinical or customer service setting as determined by the department
• Current American Heart Association Basic Life Support (BLS) or the ability to obtain within 30 days of hire

Benefits

Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.