Medical Assistant - Urgent Care

About the role

Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country.

Primary Responsibilities

• Greets patients, family members and guests with a friendly smile
• Assists patients with signing in and completing registration
• Enters and scans patient's demographic and insurance information in Epic
• Verifies insurance eligibility and benefit information; informs patients of insurance benefits
• Collects co-payments and patient balances
• Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
• Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
• Sends patient records to primary care physician
• Takes vital signs, performs EKGs and assists providers with patient care
• Prepares exam rooms for patients and documents patient encounters in Epic
• Performs lab testing and quality assurance
• Prepares and tracks specimens sent to lab
• Restocks and maintains inventory of exam rooms, lab and storage rooms
• Places outgoing phone calls to patients for follow up care and handles incoming phone calls from patients
• Assists with other tasks as assigned

Required Qualifications

• High school diploma or GED
• 1+ years of experience as a Medical Assistant in a medical office, clinic or hospital setting or Nationally Recognized Medical Assistant Certification from one of the following agencies: NAHP, NCCT, AAMA, AMT, NHA

Preferred Qualifications

• Graduate of an accredited medical assistant program
• Current CPR / BLS certification

Pay

The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.