Medical Assistant - Tennova Gastroenterology - Turkey Creek
Tennova Healthcare- North Knoxville Medical Center · Knoxville, TN · 2 days ago
HealthcareFull-time
8-Hour Shifts Available, Monday–Friday 8:00 am–5:00 pm. No weekends, no holidays, no call.
Why Join Us
- Competitive pay that rewards your hard work
- Medical, dental, vision, and life insurance coverage
- Generous PTO and extended illness benefits
- 401(k) with company match
- Career development, learning opportunities, and advancement pathways
- Licensure and certification reimbursement for eligible roles
- Student loan assistance available for eligible roles
- Employee rewards and recognition programs
- Collaborative, purpose-driven culture
- Additional voluntary benefits: pet insurance, identity protection, legal insurance
About the Role
The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. This role assists with medical procedures, maintains exam rooms, facilitates patient intake, and ensures efficient clinic operations while providing excellent service to patients and staff.
Responsibilities
- Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams
- Prepares and cleans exam rooms before patient visits and clinical procedures
- Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers
- Reviews and maintains daily logs and documentation
- Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications
- Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors
- Monitors and requisitions supplies and equipment to ensure appropriate inventory levels and functionality
- Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding
- Performs other duties as assigned
- Maintains regular and reliable attendance
- Complies with all policies and standards
Qualifications
- Completion of Medical Assistant program from an accredited school preferred
- 0–1 years of experience in a medical practice setting or completion of externship program required
Skills
- Knowledge of medical office procedures and patient care techniques
- Basic proficiency in computer applications such as Microsoft Office and medical record systems
- Strong interpersonal skills with the ability to provide exceptional service to patients and staff
- Understanding of medical terminology and infection control practices
- Effective time management, organizational, and multitasking skills
- Critical thinking abilities to analyze situations and develop appropriate solutions
- Ability to maintain confidentiality and handle sensitive information
Licenses and Certifications
- Basic Life Support (BCLS) issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required