Medical Assistant/Surgery Scheduler - ENT

Bargaining Unit: Outpatient Clinics - EA

About the role

The Medical Assistant/ Surgery Scheduler assists the physician or mid-level in the examination and treatment of patients performing technical services within the scope of practice of the Medical Assistant. This position will also work with physicians and patients as a Surgery Scheduler.

Responsibilities

• Interviews patients, obtains vital signs, documenting this information in the patient record.
• Prepares treatment rooms for examination of patients and for special procedures.
• Drapes patients as needed and positions instruments and equipment.
• Hands instruments and materials to practitioners as directed.
• Follows the policy for cleaning and/or processing instruments for sterilization and demonstrates proper sterile technique.
• Safely operates medical equipment as directed by the supervising physician/designee.
• Obtains test results as requested by the medical provider.
• Administers intramuscular, subcutaneous and intradermal injections, verifying correct medication and dosage with the licensed clinical staff.
• Performs routine Clinical Laboratory Improvement Amendments (CLIA) waived laboratory testing, as directed by the supervising physician/designee.
• Performs ear lavage for ear wax removal.
• Reinforces patient education materials/instructions under specific written authorization of the medical provider.
• Completes all tasks daily as assigned.
• Accurately maintains Electronic Medical Records (EMR).
• Obtains prior authorization for medications.
• Enters data into the computer as needed to maintain office and patient records.
• Maintains par levels of medical supplies and medications.
• Keeps rooms well-stocked and organized per practitioner preferences. Reports deficiencies to Clinic Supervisor or Lead for ordering.
• Ensures all outdated supplies, materials and medications are discarded and replaced per policy.
• Cleans patient care equipment per policy following each patient use. Reports safety concerns to Clinic Supervisor.
• Maintains cleanliness of patient exam rooms.
• Coordinates and schedules surgeries as designated by MSC physicians.
• Completes surgery processes and routes all paperwork as required to meet physician and facility requirements.
• Interacts with patients, physicians, and hospital staff providing accurate, timely and responsive information.
• Communicates regularly with authorizations team and works as a liaison to physicians, staff, patients and others as necessary for the completion of authorizations.
• Demonstrates System Values in performance and behavior.
• Complies with System policies and procedures.
• Other duties as may be assigned.

Requirements

• No educational requirement.
• 6 months to 1 year relevant experience.
• Nevada Lab Assistant certification within 3 months of hire (only required for employees working in Nevada).
• BLS certification: Employee will be enrolled in the Resuscitation Quality Improvement (RQI) Basic Life Support (BLS) Entry or Prep Curriculum (depending on their previous BLS certification) within 3 months of hire.

Qualifications

• Knowledge of medical terminology, as well as familiarity with medical documents and medical chart components.
• Ability to prioritize responsibilities.
• Ability to multi-task efficiently and effectively.
• Accuracy and attention to detail.
• Possesses effective interpersonal and teamwork skills.
• Sound judgment and problem solving ability.
• Demonstrates flexibility by adapting to new and changing situations and duties in order to meet patient needs.
• A willingness to be trained on-the-job in duties not previously learned is essential.

Preferred Qualifications

• Bi-lingual (Spanish).
• Experience as a medical assistant in a medical office, working in a clinical setting with patients and handling charts.
• Experience as a surgery scheduler.

Pay

$29.37/hour + DOE